Six Common Mistakes Companies Make when processing Invoices/Statements Inhouse

Six Common Mistakes Companies Make when processing Invoices/Statements Inhouse

The PLD Group, Inc. is an award-winning, woman-owned business enterprise and a respected long-time veteran providing bill presentment solutions to numerous clients in the US and overseas. The PLD Group, Inc. is one of the most respected statement processing companies in the industry who delivers clients a seamless process for sending invoices and statements at a substantial cost savings that makes processing inhouse obsolete.

The PLD Group Inc. understands the difficulties that companies encounter when they attempt to process invoices and statements inhouse. Over the years, The PLD Group Inc. has witnessed so many companies challenged to process their statements internally and their relief when they partner with The PLD Group Inc.

Let’s learn from The PLD Group Inc. experience…


Printing in full color is not only unnecessary but expensive as well. It might sound appealing initially, but eventually, it doesn’t have much payoff. At The PLD Group, Inc., our high-tech print and mail specialists design a customized statement utilizing highlight colors creating a visually appealing invoice/statement that is easy to read and understand.


Incorrect printing or contact, missing line items, or email information can be costly for your business and have a negative impact on your accounts receivable by causing delays in payments from customers. The PLD Group’s years of experience and thorough processes, ensure that all information provided is entered in the precise format structure leaving nothing out. Additionally, The PLD Group, Inc., includes address cleansing so that the customer is not repeatedly sending statements to a bad address and wasting money on postage.


There are organizations with compliance restrictions who are required to use a specified font or size for the statement to be in compliance and accepted. The PLD Group, Inc. understands this criterion and is able to provide the format required. Some font styles might be appealing to look at but not be appropriate for an invoice or statement. Fonts too artistic, novelty fonts, or too small can make it difficult for customers to read, especially challenging for people with compromised eyesight, thus delaying their remittance.


Invoices and statements represent your company. A well-defined invoice/statement reflects the perception of your business operations and accounting. If an invoice or statement is poorly designed, making it difficult to understand, it may cause the customer to question the charges and therefore delay remittance. The PLD Group Inc. will assist you in developing an easy-to-read custom statement that illuminates your organization and the branding that it deserves.


As noted above, statements and invoices need to be easily understood. Sometimes technical explanations within the document are too extensive and confuses the customer. If a customer doesn’t understand, they won’t pay.


More information doesn’t mean it’s always better. Too much information can dilute the actual understanding of your statement while instilling uncertainty in the validity of the charges. Too many lines can increase the page count which in turn increases the cost of processing the statement. Keep it simple and include only essential information relevant to the service. Utilizing The PLD Group’s concise, efficient format, the customer can comprehend the document descriptions without questioning the service or the line item.

The PLD Business Management professionals understand the necessary vitals and have crafted their forms for precise understanding without excessive data prone to overwhelm.

For more information, browse our website at or contact us at 760-343-0700, Ext. 102 for Patti or Ext. 101 for Jim, to learn how we can add value to your business.

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