(Voice Recognition)

Conversational Commerce technologies such as IVR are reshaping the way we engage and guide the user by direct automated phone system technology. IVR allows callers to access information via a voice response system of pre-recorded messages which can distribute information, enlist a response, and/or gather information and route calls to the appropriate recipients. Build custom IVR messages, design communication campaigns, customize delivery schedules, and end-user key word responses to generate secondary events. Streamline client interactions and take your message strategy to the next level. The PLD Group, Inc. is a leader in offering constantly evolving communication logistics.