Did You Know?

What manifests itself as a customer delinquency problem may actually be a postal efficiency issue. Many organizations never trace their customer service costs to postal inefficiencies and unknowingly risk eroding customer satisfaction levels.

Smart Tips:


Smart Skip


Running a successful healthcare practice or business office depends on many factors. While quality care is your first concern, maximizing efficiencies and maintaining good cash flow are often the biggest problems faced by the healthcare decision makers today. The PLD Group is your single source for maximizing back office efficiency and cash flow by offering a single source solution for all undeliverable mail and by offering a skip tracing service to ensure all avenues are utilized in correcting and updating undeliverable address information.

The PLD Group uses the best tools available to search and locate including Advanced Person Search – the opportunity to return a valid correct address when only old or fragmented data is available. With The PLD Group Smart Skip, our results are guaranteed or you don’t pay!

This service affords our clients the luxury of correcting, updating, and continuing the normal internal collection process. This additional solution should alleviate the current procedure of turning over to a collection agency while losing valuable monies still deemed as collectable. 

After all, it is your money – shouldn’t you be able to collect it?


Our case study illustrates this fabulous program – imagine what it can do for you.




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