Making Business Easy.
About the PLD Group
The PLD Group, Inc. is an award-winning print, mail and distribution company owned by founder Patti Drinville, 2105 Inland Empire Entrepreneur of the Year. The PLD Group is a woman-owned business enterprise and NWBOC – certified business located in Thousand Palms, California serving customers nationwide, including Alaska and Hawaii since 1986.
From simple to complex, The PLD Group is committed to servicing our clients with statement processing and undeliverable mail needs from the simple to the complex. Our experienced and knowledgeable team consults one on one with companies to improve office efficiencies as well as budgets.
Raised in a printing environment with the foundation set at an early age of providing exceptional service to customers, Patti achieved the status of the first female sales rep and first female sales manager at the Southern California printing companies where she was employed. She went on to become Executive Vice President at a Fortune 1000 company in the Greater Los Angeles area in the mid – 1980s where she achieved acclaim for designing the first multi-lingual report card for the Los Angeles Unified School District.
With the goal of offering personalized communications to her company’s large client base, she came up with the concept for a new (pre-computer and software age) product that had the opportunity to revolutionize the print market. Despite pioneering this novel product, Patti received little support from management. Instead of settling for the status quo of doing what her competition was already doing, she began to formulate the business plan to launch her own company and left to pursue that very goal.
In 1986, Patti founded Document Strategies, which incorporated as The PLD Group, Inc. in 2001. In the early stage of the business, Patti brokered small scale print and mail projects for her developing client base which focused on medical groups and utility companies throughout the nation.
Since then, The PLD Group has grown through its ability to innovate and add new strategic products and services, always reaching for a new level of service to satisfy her customers’ needs. Now, fully-staffed with an onsite production center, The PLD Group is now well known for its capabilities, professionalism and expert service to the healthcare industry, utilities, and companies that send out 100 or more mailings each month.
Our Core Values
Our Clients Are Our First Concern
We bring a level of expertise to all of our clients providing the tools and resources that will enhance their business functions, allowing them to work at a higher level.
Absolute Integrity and Unquestionable Ethical Standards
Our word is our bond. We build trust and we keep that trust sacred. We delight in promising a lot and enjoy delivering even more than we promised. We play fair.
We believe that business is all about relationships. We value and honor our relationships with clients, suppliers, employees, independent contractors, partners, and associates.
Never Stop Improving
We continue to invest in technology as it improves, looking for ways to benefit our customers.
Profitability and Growth
We generate profit and growth in order to make all other values and objectives possible. It is our intention to serve hundreds of thousands of customers nationwide.